FAQ
Are your candles pet friendly? 🐾
There's no such thing as a 100% pet-friendly candle. Although it's great marketing, any product can affect pets depending on sensitivity, ventilation and exposure.
That said, our candles are as pet-conscious as it gets. We take a more thoughtful approach by using:
- 100% pure soy wax for a cleaner, low-soot burn
- Lead-free cotton wicks
- Carefully selected fragrance oils, and essential oils, free from phthalates, parabens, and harsh chemicals that are at safe levels for humans and pets
This creates a cleaner, gentler burn, making them a better choice for homes with pets. We do recommend always burning candles in a well ventilated space and monitoring your pet's comfort.
Please note:
- Bush Whisper contains notes of eucalyptus and pine, which can be stronger for some pets
For these scents, we recommend extra ventilation and shorter burn times. As with any home fragrance and essential oil, every pet is different. So if you notice any sensitivity, discontinue use.
Where are your products made?
Our Solae Candle Range and house diffusers, are proudly hand crafted on the South Coast of NSW, using premium ingredients to ensure the highest quality.
Our Blessing Kits feature a thoughtfully curated selection of products, sourced both locally and internationally. We partner with trusted suppliers to bring you the finest elements from around the world. For example, our sage sticks are handcrafted in Morocco.
Every item is carefully chosen for its purity, quality and intention, so your ritual experience is truly special.
How long will my order take to arrive?
Orders are typically processed within 1-2 business days. Delivery within Australia generally takes 3-8 business days with standard shipping, or 1-4 business days with express shipping. You'll receive a tracking number, once your order has been dispatched.
Do you ship internationally?
At this stage, we only ship within Australia. International shipping will be offered in the near future.
Do you offer free shipping?
We don't offer free shipping for orders under $150, but we do provide affordable flat rate shipping Australia wide, and local pickup from the South Coast of NSW is available at no cost.
What ingredients do you use?
Our candles are made with 100% pure soy wax, and natural wicks, paired with premium fragrance oils. We also have a pure essential oil range. Giving you a beautiful scent experience, without compromising your health or quality.
Same goes for our diffuser range. We use an alcohol free base and premium fragrance oil blends. Even our packaging is eco-friendly and sustainable!
How do I care for my candle?
For the best burn, always trim your wick to 5mm before each use, and allow the wax to melt all the way to the edges on the first burn. Never leave a burning candle unattended. See our full Candle Care guide for more details.
Have another question? Get in touch we're always happy to help.